Freight Policy – Effective 1st January 2021

1. Freight Charges on Purchases

Freight charges apply to all purchases under the following conditions:

1.1 Standard Road Freight:

  • Included for all purchases where the total order value exceeds $100 AUD.

1.2 Orders under $100:

  • A handling and shipping fee of $25.00 will be added to the final order value.

1.3 Freight Provider:

  • The freight provider is selected by PAVT.

1.4 Free Shipping Orders:

  • All orders with free shipping will be shipped fully or partially at the discretion of PAVT.

1.5 Delivery Schedules:

  • Subject to availability.

1.6 Account Customers:

  • Accounts must be current. For non-account holders, PAVT must receive cleared funds prior to dispatch.

2. Delivery Conditions

2.1 Unavailable Consignee:

  • If the consignee is unavailable to accept the goods, anyone at the delivery address will be assumed authorized to receive the goods on the consignee’s behalf.

2.2 Alternate Transport Methods:

  • Any alternate transport methods will be at the customer’s cost.

2.3 Signed Delivery Requirement:

  • Our freight companies will not leave goods unsigned. Please specify delivery times to avoid additional charges.

2.4 Estimated Delivery Times (ETAs):

  • ETAs are estimates only and cannot be guaranteed.

3. Additional Freight Charges

3.1 Unattended Delivery:

  • If no one is present to receive the delivery and a card is left, an additional fee will be invoiced separately.

3.2 Re-delivery to a Different Address:

  • Re-delivery to a different address than originally specified on the PO will incur an additional fee, invoiced separately.

3.3 Refusal of Delivery:

  • Refusing delivery will incur a re-delivery fee.

3.4 Partial Shipments at Customer Request:

  • Any order that is part-shipped at the customer’s request will incur an additional freight charge.

4. Expedited Freight

4.1 International Freight:

  • PAVT reserves the right to bring in items from suppliers using the most economical shipping method. This will be communicated during the quote stage or when placing the order. If expedited shipping is required, a fee may be applied. Please discuss this with your Account Manager.

4.2 Local Freight:

  • Goods can be shipped via expedited service if required. The additional cost of expedited shipping within Australia will be added to the invoice, or customers may arrange their own freight.