Service & Support

We are able to offer local service and support for all our products.  In most cases the issue can be resolved over the phone, so please call before returning any equipment that appears to have a fault.  

Please call our Technical Services Department on 03 9264 8000 between 09:00am and 05:30pm, Monday to Friday, or email


Document Download Links 

Download Procedure for Faulty Equipment

Repair Request Form

Standard Warranty Periods 

Call Us
(03) 9264 8000